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Our Client Bill of Rights

Sits at the Foundation of Who We Are

You Should Always Know What To Expect

When Working With Us

That’s why we’ve made our Client Bill of Rights the foundation of how we serve you and your loved ones.

Honest and Ethical Conduct

You deserve the truth. We work in a highly competitive industry where many advisors sacrifice integrity and honesty to get a “sale”. This is too often at the expense of what is best for their clients. At Callesen Wealth Management, we operate with a higher standard. In fact, we have chosen a fiduciary model when working with advisory clients. Fiduciary obligations are the highest known to law and compel us to put clients’ needs first and manage investments in a disciplined and defensible manner.

Transparency

You have the right to a transparent relationship and to clearly know the costs for portfolio management, transactions, and advisory services. All communications with the Callesen Wealth team strive to be clear and concise. We also want you to know what you own and why you own it. If you have a question, it is our duty to answer it for you in an understandable way.

Independent and Objective Advice

Your wealth advisor needs to be independent and focused on your journey to True Wealth (all that money can't buy and death can't take away). Our independence from corporate culture allows us to provide well-researched recommendations to you without the pressure of sales goals, commissions or obligations to a parent company. We want you to know that some of our competitors are not obligated to put you first. This independent mindset means we work for you, not a large Wall Street firm.

Confidentiality

The strictest levels of confidentiality must be exercised with the information you provide to the Callesen team. We will protect all information at higher than the highest standards outlined by SEC, FINRA, state and regulatory agencies. What happens at Callesen's stays at Callesen's.

Education

Your investment advisor should offer continual education along your journey to True Wealth. Through education, our team will project reasonable expectations and lay out achievable scenarios as we continually monitor the development of your Wealth Plan. We also provide regular client events to provide ongoing educational opportunities.

Personalized and Attentive Service

Our advisors will develop a personal relationship with you through insightful dialogue. First, we will listen carefully to your goals, objectives, and ideas. That information will be used to develop a personalized plan for you that encompasses both what you have shared with us and our core beliefs, investment outlook, and management philosophy. Portfolio reviews will be made available as often as you need and we will be ready to answer the questions that matter to you as they arise. Ours is a culture of constant improvement and we encourage your feedback as we strive to enhance our services.

Innovation

We firmly believe in the process and strategies we have created, but that doesn’t mean we are on autopilot. We are always testing our beliefs and challenging our own thinking. You will not see us getting too comfortable; innovation is at the heart of what we do. You are best served when we examine all alternatives, systems, and processes to find out how we can become better stewards of your capital.



Our Fiduciary Pledge to You

As fiduciaries, we’ve made a promise to always act in your best interest above our own. In doing so, we’re dedicated to being transparent with our offerings and honest about any conflicts of interest. As our fiduciary pledge to you, we promise to:

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  • Understand that a fiduciary holds an ethical relationship of trust and must prudently care for all client assets 
  • Plainly state all fees and compensation received due to client engagement 
  • Be cognizant of all conflicts of interest and take measures to declare and resolve them while avoiding revenue sharing agreements whenever possible 
  • Deny perks paid for by mutual funds and insurance companies using shareholder money including marketing money for client events, complimentary due diligence trips, free golf outings, meals, sporting event tickets, etc. 
  • Manage your investments in a disciplined and defensible manner and educate our clients on what they own and why they own it 
  • Never bow to a corporate culture that dictates sales goals, commissions or obligations to a parent company


To Us, Simply Helping Our Clients 

Is All We Need to Succeed  

We love to celebrate the successes of our clients and their families. It’s that sense of community and family that drives our passion every day.  

See For Yourself How We Can Make a Difference in Your Life

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